Privacy Policy
The processing of personal data at clearemotions.pt is in accordance with Regulation (EU) 2016/679 of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data and which repeals Directive 95/46/EC (General Data Protection Regulation).
DEFINITIONS
This data protection declaration is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR), Regulation (EU) 2016/679.
COOKIES
The Clear Emotions store pages use cookies. Cookies are text files stored on a computer system via a web browser.
We use this data to carry out statistical studies that allow us to check the growth of store traffic and what are the biggest interests of our visitors and customers. This collection is done anonymously, which means that it is not possible for us to correlate statistical data with an identified or identifiable person. This processing and information is collected using Google Analytics software.
The data provided will not be entered into another database without the express consent of the holder, nor transferred to other entities.
Ecotours.com analyzes the data and information collected statistically, with the aim of increasing the protection and security of the website's data, and ensuring an optimal level of protection for the personal data it processes.
NEWSLETTER SUBSCRIPTION
At the Clear Emotions store, visitors have the opportunity to subscribe to our newsletter.
We regularly send our subscribers newsletters with content:
New products
Discounts
Promotional campaigns
Competitions
Important store communications
The newsletter is only sent to subscribers who have a valid email address and who have registered to receive it.
For legal reasons, a confirmation e-mail is sent to the e-mail address registered by the data subject, in a procedure commonly known as “double opt-in”.
This confirmation e-mail is used to check whether the owner of the e-mail address – as the data subject – wishes to receive the newsletter.
During registration for the newsletter, the IP address of the computer system assigned by the Internet service provider (ISP) and used by the data subject at the time of the registration, as well as the date and time of the registration, are also recorded.
The collection of this data is necessary in order to find any misuse of the e-mail address of a data subject at a later date, and it therefore serves the aim of the legal protection of the controller.
Personal data collected as part of a newsletter registration will only be used to send newsletters and will not be transferred to other entities or services.
The data collected is, email and name, processed on the platform.
To revoke consent, there will be a link available in all newsletters sent, where you can unsubscribe and the data will be deleted from that platform.
FREE CONTENT
When requesting the free content available, you will be asked for the visitor's name and email address and to subscribe to a specific newsletter list.
This data has the same purpose explained above, and the content sent is the same.
To revoke consent, there will be a link available in each newsletter sent, where you can unsubscribe and the data will be deleted from that platform.
CONTACT POSSIBILITY VIA WEBSITE
If you contact us by email or via a contact form, your personal data will be automatically processed by the WordPress software and sent to our email address and will only be used for response purposes.
The data provided will not be entered into another database without the express consent of the holder, nor transferred to other entities.
Consent: by entering your name and email in the respective fields, the user is consenting to the data sent being used for the respective response.
COMMENTS/REVIEWS
We collect your name and email if you decide to comment on a product or article, and this data is processed by WordPress, and is only used to maintain an opinion base and is not used for any other purpose.
Consent: by entering your name and email in the respective fields, you consent to the data submitted being used for the purpose of sending comments.
DATA SENT DURING PURCHASE OR SUBSCRIPTION
At the Clear Emotions store, you have the possibility to buy products or subscribe to services.
During the purchase process, we store the IP address of the computer system assigned by the Internet service provider (ISP) and used by the data subject at the time of registration, as well as the date and time of registration. The collection of this data is necessary in order to understand the misuse of the e-mail address of a data subject at a later date, and it therefore serves the aim of the legal protection of the controller.
We currently use payment methods: Credit Card, PayPal, MBWay, Multibanco and Bank Transfer.
Credit card: Strip
The Credit Card payment method is managed by the Stripe platform, which works fully in accordance with the European General Data Protection Regulation.
Data entered for payment using this method is encrypted and processed using security certifications (SSL) and respecting the platform's privacy policy.
PayPal
The PayPal payment method works fully in accordance with the European General Data Protection Regulation.
Data entered for payment through this means is encrypted and processed using security certifications (SSL) and respecting the platform's privacy policy.
Multibanco and MBWay: EuPago
Multibanco and MBWay payment methods are managed by the EuPago platform, which works in a manner fully aligned with the European General Data Protection Regulation.
Data entered for payment through this means is encrypted and processed using security certifications (SSL) and respecting the platform's privacy policy.
Bank transfer
The bank transfer method provided is not a direct payment method.
When choosing this method, you will receive bank details (IBAN) by email to finalize the payment.
The data presented at the time of purchase are the data necessary for the delivery of the product or service purchased. The information received by email is directly and exclusively related to the purchase made.
The telephone number is collected so that the carrier can contact the customer during the delivery process and receive payment details.
On the checkout and payment page, you can subscribe to the newsletter, if you do so of your own free will.
PERSONAL DATA STORAGE PERIOD
The criteria used to determine the period of retention of personal data is the respective legal retention period. After the expiration of this period, the corresponding data is routinely deleted, as long as it is no longer necessary to fulfill a legal or contractual requirement and as long as the purpose for which it was collected has ended.
Request removal of personal data
If you want your personal data to be removed from the clearemotions.pt store ecosystem, enter your details below so that we can identify and delete your data.
